Recover revenue

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Recover revenue
Maximize subscription revenue recovery with the Solidgate payment retry solutions

Failed payments are a leading cause of involuntary churn. They often happen due to insufficient funds, expired cards, or fraud. To recover revenue and maintain customer relationships, businesses need effective retry mechanisms that work automatically.

Solidgate offers two ways to handle failed subscription payments:

  • Smart retries – intelligent and data-driven recovery based on payment behavior
  • Retry strategies – predefined flows with fixed retry strategies

Both methods help recover revenue and reduce churn but they differ in logic and flexibility.

Smart retries apply intelligent and data-driven logic to recover failed subscription payments. The system analyzes subscription and payment history, industry patterns, and recurring trends to determine the best retry moment.
Retry strategies have predefined and fixed custom retry intervals to manage failed payments during the subscription redemption period. You can apply one of the strategies to support payment recovery while choosing to keep the service active for the customer.
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