Understanding connectors helps you choose the right setup for your business requirements.
Connectors serve as the foundation of your payment processing infrastructure by defining available capabilities for payments. They determine which payment methods, operations, and authentication options you can use for transactions.
Connector flow
From browsing available options to routing live transactions, activating a connector involves a sequence of decisions and configurations that depend on one another:
- Review available options, browse the connector list, and capabilities.
- Check features to ensure connectors meet your payment needs.
- Set up the connector account and assign your first MID.
- Configure payment routing rules.
Setting up a connector account involves steps that vary by provider. Onboarding guides cover what is required to complete configuration before going live.
- Go to Orchestration > Connectors.
- Find the connector ID and select it.
The connector details page opens. - Navigate to the top right corner to download the connector guide.
Once a connector account is ready, go to Orchestration > Connector accounts to find it in the connector account list. Each connector account shows its operational status:
- Active available for routing configuration and payment processing.
- Inactive unavailable for routing configuration, but can still be used for processing.
- Pending being set up.
- Archived no longer supported, and hidden from the connector account list.
Connector components
Routing configurations comprise connectors and connector accounts, both of which are essential for the payment processing infrastructure.
Connector
Each connector includes:
Connector account
Each connector account includes:
Payment authentication and features are the same as for the connector.
Default recurring strategy
Defines how recurring payments behave on a connector account when no custom Solidgate Tokens configuration is set. By default, the strategy:
- Picks the first available payment method in this order: PSP token, then Card-on-File.
- Decides whether the customer-initiated transaction (CIT) requires 3DS.
You can override the default strategy:
- Build a cascade from the available payment methods, such as network token, PSP token, and Card-on-File. A network token cannot be the only method in a cascade.
- If a payment fails with the first method, the system picks the next one and retries.
- Force 3DS logic still applies. Soft decline fallback also applies, so the next attempt is sent to 3DS.
- Dynamic descriptors
Transaction descriptions that appear on the cardholder's statement - Use card brand prefix
Adds the prefix of the card brand used for the payment before the dynamic billing descriptor. Prefixes are set per card brand. Applies to dynamic descriptors only. - Use descriptor suffix from initial payment
Lets a recurring payment without a descriptor suffix reuse the suffix of the initial payment. Applies to dynamic descriptors only. - Enabled card brands
Card networks supported by the connector - Processing currencies
Currencies in which payments can be processed - Required fields
Mandatory fields for payment processing in certain regions
They must be included in the API request and may expand over time. For example,zip_codeis required for payments in the United States.
List connector accounts
Connector accounts process the payments of your routing configurations. List them to find the identifier that a routing step refers to, or to check which accounts are active.
- Filter by status , connector_id , or name .
- Paginate with
next_page_token
. Omit it on the first request. The token is empty on the last page.
- Each item returns the connector account id , name , status , connector_id , and legal_entity_id , plus its payment, authentication, and descriptor settings.
- Pass
id
to
get connector account
API v2
to retrieve one connector account.
- The connector account id is the connector_account_id of routing configuration steps and of the routing events report.
To retrieve dynamic descriptors, pass the connector_account_id to the list descriptors API v2 endpoint. Descriptors are sorted newest first.
- Filter by status . Only ACTIVE descriptors can be set in routing configuration steps.
- The descriptor value is the descriptor of a routing configuration step.
- The list is empty for a connector account with the static descriptor type.
- Go to Orchestration > Connector accounts.
- Filter the list by:
- ID
- Name
- Connector
- Legal entity
- Status
To view dynamic descriptors
- Go to Orchestration > Connector accounts.
- Open a connector account with the dynamic descriptor type.
- Scroll down to the Dynamic descriptors section. It lists each descriptor with its Active or Inactive status.