Routing configurations enable the management of payment flows, ensure compliance, and optimize processing performance, all while maintaining flexibility and control over their payment infrastructure.
With a no-code, customizable platform, you can scale quickly to new geographies, improve payment conversion rates, and diversify risk.
Routing flow
Routing configuration is set up for a channel with payment method level. This allows operators to manage and optimize payment traffic across multiple payment methods, such as Cards and Digital wallets, Apple Pay and Google Pay.
Each channel corresponds to a product, website, or store. To process payments at the same time, one account can have several channels.
Routing components
Routing configurations consist of several components, each essential for directing and optimizing payment traffic.
- Rule preset sets initial conditions, like blocking payments or enforcing
Guide
3D Secure (3DS) enhances online payment security by adding an extra authentication step for credit and debit card transactions. 3DS. - Rules define how payments are routed based on parameters and logic operators.
- Splits distribute payment traffic across connector accounts.
- Segments configure the processing sequence for payments, including fallbacks.
Rule preset
Rule presets are evaluated before routing rules are applied, ensuring that specific criteria are met before proceeding with the transaction.
Presets are evaluated from top to bottom, with the first matching condition taking precedence over subsequent ones. Each configuration type has its own rule presets. Key condition:
- Block payments
Blocks certain payments.If triggered, the transaction is declined with the decline code 0.04 Payment processing unavailable. - Force 3DS
Determines whether payment processing rules fall under force 3DS. This preset applies to all payments that antifraud system has identified as force 3DS, or provided force3ds true through the Solidgate API .- SCA regulation
A European rule to reduce fraud in online and contactless payments. - Low-value SCA exemption
Allows low-value transactions to skip SCA under PSD2. - TRA SCA exemption transaction handling
Permits low-risk transactions to bypass SCA, reducing friction. - Non-3DS for MIT/MOTO
3DS can often be bypassed or handled differently than standard online payments.
- SCA regulation
- Other PAN only
Specifies that only payments involving other PANs are allowed. - All other payments
Applies to all payments not otherwise categorized by the specific routing presets.
For the Digital wallets payment method, Force 3DS with Other PAN only is included in the Google Pay PAN only preset. This ensures that transactions are routed and processed only for Google Pay PANs with 3DS enforcement.
Each rule preset, except Block payments, includes a Default branch that must be completed. You cannot add rules to the Default branch, as it serves as the base setting. You can configure other branches as needed.
Rules
Routing rules are the core logic that defines how payments are routed through different payment processors (PSPs). These rules consist of parameters and values that can be combined using logical operators.
Rules condition:
- Can be as simple or complex as necessary, with condition nesting supported up to 3 levels.
- Work top-down by priority, meaning that if a payment matches the first rule, it follows that path, and further rules are not checked.Similarly, conditions within a rule operate in the same way.
Splits
Splits define how payment traffic is distributed across different connector accounts.
- Each split is assigned a percentage of traffic, and each group block of rules requires a separate split.
- Sum of all segments in a group must equal 100%.
- Maximum of 20 groups can be defined for a single rule.
Segments
Configuring a segment involves setting up the sequence of steps for a split group.
The list of available options depends on the connector itself, making it flexible and adaptable to the specific configuration of the connector account. Additionally, display whether the connector account supports the acceptance of External MPI Data.
- A maximum of 5 steps can be defined in a group.They can be the same, but the features and descriptors must differ.
- Fallbacks are not available on the Force 3DS branch.
For each segment, it is essential to ensure that the features/descriptors vary, even if the same connector account is used multiple times.
Steps allow fallback routing, directing traffic to MIDs when the initial route fails. Each step level is evaluated in sequence, providing up to 5 levels of fallback routing. Use steps for retry strategies after declines or failures to ensure continuous payment processing.
Stop error codes prevent transactions from proceeding to the next step. These errors indicate fundamental issues with the card, account, or transaction that cannot be resolved by routing to an alternative processor.
Attempting retries would result in the same failure regardless of the payment gateway used, while unnecessarily increasing processing costs and delaying the final response to the customer.
- Guide
The order has exceeded its validity period and can no longer be processed. 0.02 Order expired - Guide
The Card Verification Value (CVV2) provided does not match the card's security code. 2.06 Invalid CVV2 code - Guide
The card number entered is not valid or does not exist. 2.08 Invalid card number - Guide
The expiration date provided for the card is incorrect or the card has expired. 2.09 Invalid expiration date - Guide
The cardholder does not have sufficient funds available to complete the transaction. 3.02 Insufficient funds - Guide
The account associated with the card has been closed and cannot be used for transactions. 3.12 Closed account - Guide
The payment card being used is listed on a security blocked list, often due to prior suspicious or fraudulent activities. 4.01 Card is on black list - Guide
The card in use has been reported as stolen, all transactions are restricted. 4.02 Stolen card - Guide
The card has been reported as lost and is blocked from processing any transactions. 4.04 Lost card - Guide
The transaction was blocked by a trusted antifraud system due to suspicious activity or high-risk indicators. 4.07 Trusted antifraud system
Configure routing
Routing configurations manage payment traffic based on merchant routing rules. A version represents the state of a routing configuration, where Draft indicates it is in development or testing, and Live means it has been published and is in use.
Managing versions is crucial for ensuring smooth updates, preventing disruptions, and maintaining control over the routing setup as configurations evolve through different stages. Key routing statuses for:
- Configuration
- Inactive a configuration that is not currently in use.
- Active a configuration that has been published and is active.
- Version
- Draft a configuration under development or testing.
- Live a configuration that has been published and is active.
When creating routing configurations, operators can view, edit, and manage them for each channel and payment method.
Configurations are versioned, and each version can either be
Draft
or
Live
. When initially created, the configuration is set to
Inactive
.
Once tested and ready, the configuration status can be set to
Active
and published to production, changing the configuration version to
Live
.
- Go to Orchestration > Routing configuration.
- Click on Create routing configuration.
- Select Payment method.
- Choose Channel from the list.
- Enter Title and optionally Description.
- Click on Create.
To copy a route configuration
- Find the needed routing configuration and click on Copy routing configuration.
- In the duplicate configuration modal window, specify the required information:
- Select Payment method enabled and set according to the chosen configuration.
- Choose Channel from the list.
- Enter Title and optionally Description.
- Select Configuration version of the configuration to copy.
- Click on Duplicate.
Rule preset
- Go to Orchestration > Routing configuration.
- Find the needed ID routing configuration and click on it.
- Click on Force 3DS preset and enable the needed preset conditions.
- Click on ×.
Rules
- Go to Orchestration > Routing configuration.
- Find the needed ID routing configuration and click on it.
- Find the needed rule preset and click on +.
- Click on New condition and name it.
- Add Rule, Metadata rule or Rule group.
- Click on Save.
- Click on Add rule and set:
- Parameter
- Logic operators
- Value
- Click on Save.
- Click on Add metadata rule and set:
- Data type
- Parameter name
- Logic operators
- Value
- Click on Save.
- Click on Add rule group:
- Choose Rule or Metadata rule, or Rule group and set it.
- Set logic operators.
- Click on Save.
Splits
- Go to Orchestration > Routing configuration.
- Find the needed ID routing configuration and click on it.
- Find the needed rule and click on + Add splits.
- Set % percentage for each group.
Segments
- Go to Orchestration > Routing configuration.
- Find the needed ID routing configuration and click on it.
- Find the needed split group and click on Configure segment.
- Select Connector, Account, and Descriptor.
- Set additional settings.
- Click on Save.
View routing
You can search, view, and edit routing configurations and related entities directly from the configuration pages. The search supports the following entity types:
- Configuration ID
Unique identifier for a routing configuration. - Configuration version ID
Identifier for a specific version of a configuration. - Route ID
Unique identifier for a route. - Step ID
Unique identifier for a routing step.
These entities can also be retrieved from the routing log.
- Go to Orchestration > Routing configuration.
- Navigate to a configuration list page.
- Use the search routing entity list to enter.
- Configuration - Opens the latest published version of the configuration in a new window.
- Configuration version - Opens that specific version in a new window.
- Route - Opens the version containing that route in a new window.The route is centered and highlighted for easy identification.
- Step - Opens the version containing that step in a new window.The step is displayed in the drawer and highlighted.
- Go to Orchestration > Routing configuration.
- Find the needed ID routing configuration and click on it.
- Navigate to a specific configuration version page.
- Use the search routing entity list to enter.
- Configuration version - If the searched version matches the current version, it opens here and highlights.If it is a different version, it opens in a new window and highlights.
- Route - If the route is in the current version, it opens here, centers, and highlights the route.If the route is in a different version, it opens that version in a new window, centers, and highlights the route.
- Step - If the step is in the current version, it opens here, shows it in the drawer, and highlights it.If the step is in a different version, it opens that version in a new window, shows it in the drawer, and highlights it.
Track routing
Routing event log provides detailed visibility into the sequence of actions that occurred with a specific order processed. It displays the complete routing journey, helping you understand how each transaction was processed and troubleshoot any issues. The routing event log shows the following event types:
- Step skipped
Indicates when a routing step was skipped, along with the reason for skipping. - Step selected
Shows which routing step was selected for processing. - Payment blocked
Displays when a payment was blocked, if blocking rules are configured. - 3DS decision
Shows the Guide
Boost payment security with 3D Secure support. 3DS authentication decision and the reason for that decision.
- Go to Payments > Orders.
- Find an order that was processed through routing configuration and select it to go to the order details.
- Scroll down and click on the Routing log.
Tracking routing provides visibility into routing decisions and step processing, including when and why steps are skipped during payment processing.