Set up routing

Set up routing
Set up routing from connector accounts through configuration, rules, and publish

Routing goes live in Hub after connector accounts are ready and a configuration is published.

Follow the steps below in order. Understand routing covers component definitions and configuration statuses.

Step 1. Explore connectors

Review available connectors and set up connector accounts for the payment methods you route.

Step 2. Create routing configuration

Create a routing configuration for a channel and payment method. A new configuration starts as Inactive with a Draft version.

When creating routing configurations, operators can view, edit, and manage them for each channel and payment method.

To create a route configuration

  1. Go to Orchestration > Routing configurations.
  2. Click on Create routing configuration.
  3. Select Payment method.
  4. Choose Channel from the list.
  5. Enter Title and optionally Description.
  6. Click on Create.


To copy a route configuration

  1. Go to Orchestration > Configurations.
  2. Find the routing configuration and click on Copy routing configuration.
  3. In the duplicate configuration modal window, specify the required information:
    • Select Payment method enabled and set according to the chosen configuration.
    • Choose Channel from the list.
    • Enter Title and optionally Description.
    • Select Configuration version of the configuration to copy.
  4. Click on Duplicate.

Step 3. Set rule presets

Enable rule presets such as Force 3DS on the configuration version.

To add a rule preset

  1. Go to Orchestration > Configurations.
  2. Find the routing configuration and click on it.
  3. Click on Force 3DS preset and enable the required preset conditions.
  4. Click on .
No configuration exists for other presets.

Step 4. Set rules

Define routing rules with conditions, logic operators, and value groups.

To set rules

  1. Go to Orchestration > Configurations.
  2. Find the routing configuration and click on it.
  3. Find the rule preset you need and click on +.
  4. Click on New condition and name it.
  5. Add Rule, Metadata rule or Rule group.
  6. Click on Save.
To set rule

  1. Click on Add rule and set:
    • Parameter
    • Logic operators
    • Value
      Individual values or a value group when the parameter supports it.
  2. Click on Save.
To set a value group

  1. Select the values in the condition.
  2. Click on Save selected.
  3. Enter a Group name.
  4. Click on Save.

Saved groups appear at the top of the value list for that parameter. To edit, hover the group name, click on Edit, then click on Save. If a group is deactivated, it is hidden when you add or change rules. Existing rules that already use the group keep the same values and continue to be evaluated as before.

Value groups apply only to Country, Bank, BIN country, Card brand, Card type, and Currency conditions. Each group is tied to one parameter. A Country group cannot be reused on BIN country. Groups are visible only within your account.



To set metadata rule

  1. Click on Add metadata rule and set:
    • Data type
    • Parameter name
    • Logic operators
    • Value
  2. Click on Save.
To set the rule group

  1. Click on Add rule group:
    • Choose Rule or Metadata rule, or Rule group and set it.
    • Set logic operators.
  2. Click on Save.

Step 5. Configure splits

Set traffic splits across connector accounts on matching rules.

To set splits

  1. Go to Orchestration > Configurations.
  2. Find the routing configuration and click on it.
  3. Find the rule you need and click on + Add splits.
  4. Set % percentage for each group.

Step 6. Configure segments

Define cascade segments with connector accounts and descriptors for each split group.

Step 7. Publish configuration

Set the configuration to Active and publish the Draft version. The version becomes Live and starts processing payments.

Step 8. Verify routing

Track routing decisions and review approval rates after go-live.


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