Countries specifics
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Countries specifics
Enhance approval rates by meeting local compliance with essential customer data

Collecting and transmitting supplementary customer information is crucial to ensure successful acceptance of alternative payment methods in specific regions.

This data must be included within the initial payment API request using the payment_type_data field.


India

This overview assists merchants in seamlessly Guide
Unified Payments Interface (UPI), India's premier payment solution, boasts high transaction success rates.
integrating payment solutions
for the Indian market, addressing crucial aspects like status delays, transaction limits, decline reasons, and specific payment flows.

Merchants must ensure compliance with India’s specific requirements to avoid integration errors and optimize transaction success rates.

Payment flows and limitations

Processing for non-India-issued cards by Indian providers is currently unavailable. Only two-step payments (auth + settle) are supported.

It’s important to note that partial settlements and void transactions are not supported in this process.

Authorization for transactions in this system has a duration of 3 days, after which an automatic refund is initiated by the provider.

Cards that don’t support recurring charges will be declined initially, and MOTO (Mail Order/Telephone Order) transactions are unavailable.

It is mandatory to settle the payment to proceed with subsequent payments. If the payment is not settled, the token will not be accepted for further payments.
One-step payments (charge) are utilized.
Mandatory for all transactions.

The number should be 8 to 15 digits long, including the country code, and contain only digits and the '+' symbol.

For example: +912221234567

Recurring payments:

  • up to ₹15,000 can be processed without customer intervention and without Guide
    This process is designed to enable secure and reliable payment processing through the use of 3D Secure (3DS) with challenge authentication flow.
    3D Secure
  • above ₹15,000 are not currently available.

All first payments with India-issued cards will go through 3D Secure authentication.

In the recurring payment flow, users receive a pre-debit notification 24 hours before the charge. If the user opts to decline, a decline response is issued. If there's no decline, a successful response is given, and transactions stay in processing status on average for 36 hours, but it could be up to 48 hours.

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