Countries
United Kingdom (GBR), Germany (DEU), Netherlands (NLD), Spain (ESP), and France (FRA)
*In Sweden, Denmark, and Norway, a local bank account is required to receive funds/settlements. Please contact your account manager for more information.
Currencies
Euro (EUR), British Pound (GBP)
Min amount
Bank dependent
Max amount
Bank dependent
Recurring
No
Refund
Yes
Partial refunds
Yes
Multiple partial refunds
Yes
Chargeback
No
Principle of operation
Selection at checkout Customer selects Pay by Bank at checkout.
Payment initiation Customer is redirected to the open banking checkout page and chooses their bank from the provided options.
Authentication and authorization Customer authorizes the payment in their banking app.
Payment confirmation Customer approves the payment, which may result in one of the
Guide Efficiently manage card payments and monitor key payment statuses in real-time.statusesapproved
/
declined
/
settle_pending
Merchant notification Solidgate sends a message to the merchant confirming the transaction's outcome upon receiving the payment result.
For testing purposes, select OBIE Mock Bank on the checkout page.
Store payment method
If the customer selects Pay faster next time=YES
, the desired Bank is saved for quicker transactions in the future. This is applicable if the merchant records the same customer_email for initial and follow-up payments.
Store a bank via first payment.
Pay via stored bank for follow-up payment.
Payment processing times
Open banking payments are designed to be processed instantly whenever possible. However, banks might not support instant payments or choose a payment scheme different from the one requested. As a result, not all initiated payments are instant.
Button display requirements
Each country’s specific payment methods and descriptors ensure a smooth and secure transaction experience.
Location specifics
Specific payment methods and descriptors for each country ensure a smooth and secure transaction experience.
Country
Payment method (name, choose one of)
Optional payment descriptors (choose one of)
UK
Pay by Bank (recommended as default payment method name)
A faster, more secure way to pay.
Fast and secure. No card needed.
Securely check out directly from your bank account.
Germany
Echtzeitüberweisung
Eine schnellere und sicherere Art zu bezahlen.
Schnell, einfach, sicher. Keine Karte erforderlich.
Bezahlen Sie sicher direkt von Ihrem Bankkonto.
Netherlands
Bank Betaling
Een snellere en veiligere manier van betalen.
Snel, gemakkelijk, veilig. Geen kaart nodig.
Betaal veilig rechtstreeks vanaf uw bankrekening.
Spain
Transferencia Online
Una forma de pago más rápida y segura.
Rápido, fácil, seguro. No se necesita tarjeta.
Pague de forma segura directamente desde su cuenta bancaria.
France
Paiement Bancaire
Un moyen de paiement plus rapide et plus sécurisé.
Rapide, facile, sécurisé. Aucune carte nécessaire.
Payez en toute sécurité directement depuis votre compte bancaire.
Assets for each location
View and download country-specific visual assets and payment descriptors to enhance the checkout experience for each region.
Specific errors may occur when a customer pays using Pay by Bank. These errors usually indicate that the payment was not completed due to the customer’s actions or a bank-side decision.
The most common errors for this payment method are:
Guide The customer abandoned the payment page after redirection or did not complete the payment within 30 minutes after initiating it.0.02
Order expired
Guide The customer's bank declined the transaction. Common reasons include insufficient funds or account limits being exceeded.3.04
Transaction is declined by issuer
Guide The customer's bank declined the payment without providing a specific reason. The customer may need to contact their bank for details.3.05
Call your bank
Guide The customer's bank failed to process the payment due to a technical issue.5.08
Invalid transaction