Klarna monitors merchant disputes and compliance across the Klarna Network through Partner Risk Programs.
Merchants that exceed dispute thresholds or breach Partner Rules may enter monitoring programs, which can include shorter response deadlines, increased dispute fees, or monthly fees.
Tracking these metrics helps businesses identify risks early and maintain healthy Klarna payment performance.
Klarna risk overview
Understand Klarna Partner Risk Programs, enforcement timelines, suspension rights, and how Solidgate challenges Major Breach decisions.
Risk Program
Review Risk Program entry reasons, Minor and Major Breach criteria, response deadlines, monthly fees, and exit conditions.
Dispute Program
Track Dispute Program thresholds, dispute rate calculation, High, and Excessive stages, fee implications, and exit criteria.