Payment flow Direct
Countries Switzerland (CHE), United Kingdom (GBR), European Economic Area (EEA), and European Union (EU)
Currencies Euro (EUR)
Min amount 0.01 EUR
Max amount Bank dependent Recurring No
Refund Yes
Partial refunds Yes
Multiple partial refunds Yes
Chargeback Yes
Principle of operation
- Selection at checkout: Customer choose SEPA Direct Debit at checkout.
- Payment initiation: Customer provide their IBAN and authorize the mandate, allowing the merchant to initiate the withdrawal.
- Authentication and authorization: Customer confirm the payment using their IBAN, and SEPA supports one-off and recurring transactions.
- Payment confirmation: The payment is processed within 2-14 business days, depending on the mandate.
If you want to test the different use cases for SEPA payment, please use the following test IBANs. These IBANs have a valid checksum and should be supplied when creating a new mandate.
IBAN | Description |
---|---|
DE09100100101234567890 | The customer's mandate and payment cannot be set up because their bank details are invalid. Payment not accepted. |
DE79100100101234567891 | The customer's payment is accepted, but not collected yet. The mandate is marked as activated. The payment will remain on Status 1 (accepted). |
DE52100100101234567892 | The customer's payment is accepted but then cancelled before collection. The mandate is marked as activated. The payment is marked as Status 1 (accepted), then Status 2 (cancelled). |
DE25100100101234567893 | The customer's payment is collected successfully and paid out to you. The mandate is marked as activated. The payment is marked as Status 1 (accepted), then Status 3 (paid). |
DE95100100101234567894 | The customer’s payment is provided to the bank successfully but is then charged back due to a request by the merchant. The mandate is marked as activated. The payment is marked as Status 1 (accepted), then Status 3 (paid). Finally, the payment is marked as Status 4 (charge-back) with Token (RFND). |
DE68100100101234567895 | The customer's payment is collected successfully but is then charged back by the customer disputing it with their bank (actively initiated by the customer). The mandate is marked as activated. The payment is marked as status 1 (accepted), then status 3 (paid). Finally, the payment is marked as status 4 (chargeback) with the token (ACT). |
DE41100100101234567896 | The customer's payment is provided to the bank successfully but is then charged back by their bank due to no sufficient funds. The mandate is marked as activated. The payment is marked as Status 1 (accepted), then Status 3 (paid). Finally, the payment is marked as Status 4 (chargeback) with Token (NSF). |
DE14100100101234567897 | The customer's payment is provided to the bank successfully but is then charged back by the bank due to other reasons (no bank account, saving account). The mandate is marked as activated. The payment is marked as Status 1 (accepted), then Status 3 (paid). Finally, the payment is marked as Status 4 (chargeback) with Token (OTHR). |
DE84100100101234567898 | The customer's payment is provided to the bank successfully but is then charged back by the bank due to format errors. The mandate is marked as activated. The payment is marked as Status 1 (accepted), then Status 3 (paid). Finally, the payment is marked as Status 4 (chargeback) with Token (FRM). |