Solidgate’s tools are essential for enabling effective chargeback management, fraud prevention, and providing in-depth insights for dispute resolution, thereby maintaining operational efficiency.
Solidgate’s chargeback process allows merchants to effectively manage and respond to disputes through their HUB or API, providing a platform for submitting evidence to contest potential transaction reversals initiated by customer bank disputes.
Solidgate’s, featuring tools like Verifi Order Insight and Consumer Clarity, proactively prevents chargebacks by providing real-time transaction details and Compelling Evidence 3.0.
Solidgate’s fraud notification system utilizes TC40 (Visa) and SAFE (Mastercard) reports, providing merchants with detailed insights for prompt fraud detection and management, and the option to issue preemptive refunds.
Visa and Mastercard’s monitoring programs, like Visa’s VDMP and VFMP and Mastercard’s ACMP with ECM and HECM tiers, track and penalize merchants for excessive chargebacks and fraud, enforcing fair business practices.
PayPal merchants must manage disputes and chargebacks, focusing on key metrics like Dispute rate, Claim rate, and Spoof rate, and addressing both internal and external chargebacks through the PayPal Resolution Center.
Chargeback reason codes are vital for merchants to comprehend the causes of bank-issued chargebacks, guiding improvements in business practices and aiding in effective dispute management to maintain payment system trust.