Glossary
Card network, or a card scheme, is a financial infrastructure that supports electronic payments by setting and ensuring standards for merchants, acquiring banks, issuers, and processors.
Card networks
monitor merchant disputes and fraud activity to assess transaction risk and maintain payment ecosystem standards.
When dispute levels exceed acceptable thresholds, merchants may be enrolled in monitoring programs. Understanding these programs helps businesses identify risks, reduce disputes, and maintain reliable payment operations.
Visa
Navigate Visa monitoring program requirements with threshold calculations, tier-based escalation rules, and best practices with resolution steps.
Mastercard
Review Mastercard Excessive Chargeback Program thresholds, monitoring windows, and required remediation actions for merchant compliance.
Amex
Understand Amex dispute program rules, including chargeback ratio limits, program entry criteria, remediation timelines, and fee structures.
Diners and Discover
Understand how Discover Global Network monitors chargeback and fraud activity, including the recommended threshold, fees, and dispute lifecycle.