You can use this function when you want to restore a specific subscription for your client in case it was canceled. Restoring the subscription means that the customer will be charged again for future product/service usage. It is important for the merchant to have the customer’s consent before restoring the subscription.
Upon successful restoration, the subscription status will change from canceled
to active
, and the billing period will be updated based on the specified expiration date.
Via HUB
You can restore a subscription via our in our admin panel->subscription tab->list:
- Go to the subscription tab
- Filter subscriptions by customer’s email address
- Click “Restore”
Via API
The restore subscription method requires the unique merchant identification and signature in the header parameters. The request body should include the subscription_id and the desired expiration date ( expired_at ) in the yyyy-MM-dd HH:mm:ss format.