Below is a comprehensive list of Solidgate fees, along with associated transaction actions, statuses, dispute types, and payment methods.
Transaction-tied fees
Item | Description | Transaction action/Dispute type | Transaction status/Dispute status | Payment method |
---|---|---|---|---|
Discount fee | is applied to each successful charge of a card or alternative payment method (percentage of the transaction amount).
Example: 1% |
sale
settle |
success | all |
Authorization fee | is applied to each request to charge a card or alternative payment method.
Example: 0.10 EUR |
auth
sale |
all | all |
Capture fee | is applied to each successful charge of a card or alternative payment method (fixed amount in an agreed currency).
Example: 0.10 EUR |
sale
settle |
success | all |
Void fee | is applied to each void transaction (which was never captured).
Example: 0.10 EUR |
void | success | all |
Refund fee | is applied to each successful refund transaction (regardless of whether the refund is full or partial).
Example: 0.10 EUR |
refund | success | all |
Risk premium fee | is applied only if: [Visa current month disputes / Visa current month approved transactions] ratio exceeds 0.9%, and/or [Mastercard current month disputes / Mastercard last month approved transactions] ratio exceeds 1.5%.
Example: 1% |
sale
settle |
success | all |
3D Secure fee | is applied to each 3D Secure (3DS) transaction.
Example: 0.10 EUR |
auth
sale |
all | all |
Chargeback fee | is applied to each received chargeback.
Example: 10 EUR |
1st_chb
2nd_chb arbitration |
all except resolved, resolved reversal | all |
Minimum monthly fee | is the minimum amount of all transaction-tied fees in each calendar month.
Example: 1,000 EUR (so if all other transaction-tied fees for a given month are 700 EUR, you will be charged a monthly minimum fee of 300 EUR in addition to 700 EUR) |
n/a | n/a | n/a |
Value-added services
Item | Description | Transaction action/Dispute type | Transaction status/Dispute status | Payment method |
---|---|---|---|---|
Tokenization fee | is applied to each card data tokenization.
Example: 0.10 EUR |
auth
sale |
success | cards |
Fraud screening fee | is applied to each transaction checked with the Solidgate antifraud engine.
Example: 0.10 EUR |
auth
sale |
all | cards |
Chargeback prevention fee | is applied to each alert on potential chargeback.
Example: 10 EUR |
n/a | n/a | cards |
Representment fee | is applied to each chargeback representment.
Example: 10 EUR |
1st_chb
2nd_chb arbitration |
all except resolved, resolved reversal | all |
TRA option fee | is applied to each TRA transaction (that went through the risk analysis exemption).
|
auth
sale |
all | cards |