Payment insights collect reference data that affects transaction success and customer experience. Use these pages for descriptors, currencies, country requirements, receipts, orders, refunds, errors, iOS checkout, and routing.
Monitor and analyze
Track payment performance, review routing outcomes, and check individual order details to understand how transactions move through your payment stack.
Channel routing details
Review channel-level routing performance with provider success rates, decline breakdowns, and traffic distribution for flow optimization.
Order details
View detailed order data including transaction history, status changes, customer details, and available actions for each payment on record.
Payment analytics
Monitor payment operations health with a detailed view of payment performance, approval trends, decline reasons, and transaction volume over time.
Customize experience
Configure billing descriptors, email receipts, and iOS checkout flows that shape what customers see during and after a purchase.
Billing descriptor
Manage billing descriptors to ensure proper merchant name depiction on cardholder bank statements and reduce unrecognized charges.
Email receipts
Activate automated email receipts for successful payments to confirm transactions with order details in multiple languages.
External payments for iOS
Direct iOS app customers to a Solidgate-hosted web checkout for secure payments that comply with Apple App Store guidelines.
Troubleshoot and reference
Look up error codes, refund reasons, supported currencies, and country requirements when a payment fails or when you expand into new markets.
Error codes
Use the payment error code reference to identify decline reasons, understand issuer responses, and decide on retry or resolution steps.
Refund reasons
Track refund reason codes across transactions to identify return patterns, reduce refund rates, and improve product and service quality.
Supported currencies
Check supported transaction currencies per payment method and region to ensure correct currency handling in your payment integration setup.
Country specifics
Collect country-specific customer data like billing address, tax ID, and phone number to meet issuer requirements and improve approvals.