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Solidgate commissions
Transparent commission breakdown for transactions and value-added services

Below is a comprehensive list of Solidgate fees, along with associated transaction actions, statuses, dispute types, and payment methods.

Fees.png

Make informed decisions with complete clarity on incurred charges.

Transaction-tied fees

Item Description Transaction action/Dispute type Transaction status/Dispute status Payment method
Discount fee
is applied to each successful charge of a card or alternative payment method (percentage of the transaction amount).
Example: 1%
sale
settle
success all
Authorization fee
is applied to each request to charge a card or alternative payment method.
Example: 0.10 EUR
auth
sale
all all
Capture fee
is applied to each successful charge of a card or alternative payment method (fixed amount in an agreed currency).
Example: 0.10 EUR
sale
settle
success all
Void fee
is applied to each void transaction (which was never captured).
Example: 0.10 EUR
void success all
Refund fee
is applied to each successful refund transaction (regardless of whether the refund is full or partial).
Example: 0.10 EUR
refund success all
Risk premium fee
is applied only if: [Visa current month disputes / Visa current month approved transactions] ratio exceeds 0.9%, and/or [MasterCard current month disputes / MasterCard last month approved transactions] ratio exceeds 1.5%.
Example: 1%
sale
settle
success all
3D Secure fee
is applied to each 3D Secure (3DS) transaction.
Example: 0.10 EUR
auth
sale
all all
Chargeback fee
is applied to each received chargeback.
Example: 10 EUR
1st_chb
2nd_chb
arbitration
all except resolved, resolved reversal all
Minimum monthly fee
is the minimum amount of all transaction-tied fees in each calendar month.
Example: 1,000 EUR (so if all other transaction-tied fees for a given month are 700 EUR, you will be charged a monthly minimum fee of 300 EUR in addition to 700 EUR)
n/a n/a n/a

Value-added services

Item Description Transaction action/Dispute type Transaction status/Dispute status Payment method
Tokenization fee
is applied to each card data tokenization.
Example: 0.10 EUR
auth
sale
success cards
Fraud screening fee
is applied to each transaction checked with the Solidgate antifraud engine.
Example: 0.10 EUR
auth
sale
all cards
Chargeback prevention fee
is applied to each alert on potential chargeback.
Example: 10 EUR
n/a n/a cards
Representment fee
is applied to each chargeback representment.
Example: 10 EUR
1st_chb
2nd_chb
arbitration
all except resolved, resolved reversal all
TRA option fee
is applied to each TRA transaction (that went through the risk analysis exemption).
auth
sale
all cards