Risks
Get in touch
Sign in
Risks
Safeguard your business with prevention alerts and robust monitoring strategies

pic

Successful payment protection combines operational efficiency with strategic prevention. Through essential Glossary
Dispute process initiated by a cardholder, resulting in the reversal of a transaction and funds returned.
chargeback
management capabilities and comprehensive Glossary
Payment fraud involves unauthorized transactions using stolen payment or identity information, causing financial losses.
fraud
insights, Solidgate helps merchants build effective strategies while maintaining smooth operations and compliance standards.

Fraud management uses alerts and reports, providing merchants with detailed insights for prompt fraud detection, and the option to issue preemptive refunds. Solidgate offers flexible access to these fraud alerts, either through API or HUB.
Prevention alerts plug into API and HUB, letting you refund or block risky transactions before they become chargebacks. Prevent enriches issuer data to cut friendly fraud, while Resolve issues instant refunds that stop disputes. PayPal alerts and Insights dashboards reveal patterns and guide rule tuning.
Chargeback processing in Solidgate allows merchants to effectively manage and respond to disputes through their HUB or API. This provides a platform with a structured approach to handling disputes from initiation to resolution. The system includes detailed documentation requirements and the provision of compelling evidence.
Visa and Mastercard's monitoring programs track and penalize merchants for excessive chargebacks and fraud, enforcing fair business practices. These include Visa's VAMP, Mastercard's ACMP with ECM and HECM tiers, and Amex's merchant performance programs. Compliance is crucial to avoid penalties and maintain card payment processing capabilities.
Solidgate aggregates PayPal dispute data internal inquiries, claims, and external chargebacks into one view, so you can track trends, answer customers quickly, and keep your PayPal dispute rate in check. Use the dashboard to drill into case stages, spot root-cause patterns, and apply fast refunds or evidence uploads that cut fees and protect revenue.
Chargeback reason codes are vital for merchants to comprehend the causes of bank-issued chargebacks. They guide improvements in business practices and aid in effective dispute management to maintain payment system trust. Each Glossary
A financial network that connects card issuers and merchant acquirers to authorize, clear, and settle card-based electronic funds transfer transactions.
card network
has specific Glossary
A code indicating the reason for a chargeback, aiding in understanding disputes and resolving them.
reason codes
and a defined time window for initiating chargebacks after a transaction.
Fraud reason codes provide merchants with important insights into unauthorized transactions, allowing pattern recognition and strategic prevention. Each payment network maintains specific codes that categorize fraud types, helping businesses build and enhance their risk management approaches.