Protect your business with tools to prevent
Glossary
Payment fraud involves unauthorized transactions using stolen payment or identity information, causing financial losses.
fraud
, manage
Glossary
Chargeback is a dispute process initiated by a cardholder, resulting in the reversal of a transaction and funds returned.
chargebacks
, and monitor payment risk. Solidgate combines fraud insights, prevention alerts, dispute management, and compliance monitoring to help you identify threats and take action before disputes escalate.
Prevent
Detect fraud early and stop disputes before they escalate into chargebacks with fraud insights and real-time prevention alerts.
Fraud
Analyze fraud metrics across transactions, review detection patterns, and build prevention strategies to minimize losses and liability.
Prevention alerts
Activate real-time prevention alerts to intercept and resolve customer disputes before they become chargebacks with automated refund options.
Respond
Manage disputes with structured workflows from initial notification through evidence submission and representment, backed by a full reference of reason codes from every major card network.
Chargebacks
Respond to chargebacks with structured dispute workflows including reason code analysis, evidence collection, and representment submission.
Chargeback reason codes
Reference chargeback reason codes from Visa, Mastercard, and Amex with dispute category descriptions and recommended response strategies.
Fraud reason codes
Reference fraud reason codes to classify suspicious transaction types, understand network-specific fraud categories, and protect revenue.
Monitor
Glossary
Card network, or a card scheme, is a financial infrastructure that supports electronic payments by setting and ensuring standards for merchants, acquiring banks, issuers, and processors.
Card networks
and PayPal track dispute and fraud activity against defined thresholds. Staying within these thresholds helps a business avoid penalties and preserve payment processing capabilities.
Monitoring programs
Track your chargeback and fraud ratios against card network monitoring program thresholds to avoid penalties, fines, and account restrictions.
PayPal risk metrics
Track PayPal risk metrics, including dispute rates, case resolution timelines, and chargeback volumes, to protect your seller account standing.
